Работа: в России, 2 вакансии

Responsibilities

• Claim work
• Litigation work (settlement of disputes with customers, contractual disputes, preparation and filing of claims, statements of claim, representation in court)
• Representation of company’s interests in courts and state institutions (Frequent business trips)
• Team coordination: supervision of litigation specialists, workload distribution, performance monitoring, quality control of legal opinions and court submissions
• Process optimization: development and implementation of standardized

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Responsibilities

• Manage and promptly resolve customer complaints and claims
• Analyze and prevent potential buy‑back cases
• Oversee the timely acceptance and resale of buyback vehicles
• Process advance payments for buyback to partners
• Collect necessary information and documentation for amicable settlements, pre‑approve the need or amicable agreements
• Improve collaboration with dealers and other Kia subdivisions to resolve customer issues
• Supervise the Kia

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